Nkululeko Dlamini

Managed and maintained critical master data across various ERP systems, ensuring data integrity and supporting business operations and strategic initiatives.

• Oversaw the integrity and accuracy of master data within SAP ECC and S/4HANA environments, supporting over 500 users and critical business processes.
• Developed and implemented Winshuttle forms for automated data creation, extraction, and loading, reducing manual data entry errors by 30% and improving efficiency across data operations.
• Collaborated on SAP S/4HANA migration projects, ensuring seamless data transition and validating data accuracy post-migration for core business modules.
• Provided expert support for data analysis and reporting, ensuring high-quality data for financial, operational, and strategic decision-making.
• Actively participated in change management initiatives, facilitating smooth adoption of new data processes and system functionalities across departments.

Provided comprehensive administrative support to the sales department, managing sales orders, customer data, and sales reporting to enhance operational flow.

• Managed and processed an average of 100+ sales orders daily, ensuring accuracy and timely delivery for a client base of over 200 accounts.
• Maintained CRM database with up-to-date customer information, contributing to a 15% improvement in sales team efficiency and lead follow-up.
• Generated weekly and monthly sales reports using Excel, providing key insights on sales performance and identifying trends for strategic planning.
• Coordinated communication between sales teams, logistics, and finance departments to resolve order discrepancies and enhance customer satisfaction.

Managed the full accounts payable cycle, ensuring accurate and timely processing of invoices and vendor payments within financial guidelines.

• Processed an average of 200+ invoices weekly, ensuring accurate coding and compliance with company policies, maintaining a 98% accuracy rate.
• Reconciled vendor statements and resolved discrepancies promptly, reducing outstanding balances by 20% within the first year.
• Managed vendor relationships and communication, ensuring timely payments and fostering strong partnerships.
• Utilized Baan 5 for accounts payable operations, contributing to efficient financial record-keeping and reporting.

Collected and captured critical demographic and statistical data for national surveys, ensuring high levels of accuracy and completeness.

• Conducted door-to-door enumeration, collecting data from over 500 households while maintaining strict confidentiality and adherence to protocols.
• Captured and verified large volumes of raw data into digital formats, achieving a data entry accuracy rate of 99% for critical national surveys.
• Ensured data integrity and quality through meticulous review and cross-referencing, contributing to reliable statistical analysis.
• Utilized specialized data capturing software to efficiently process information, supporting the timely completion of census projects.